Frequently Asked Questions
Can you provide customized service?
We offer comprehensive OEM and ODM services to meet your specific requirements.
How long is the delivery time?
Generally, it will take 15 to 60 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures as needed.
How about your sample policy?
We are happy to supply the sample if we have existing parts in stock, but customers are responsible for the sample cost and the courier fees.
What is the Minimum Order Quantity (MOQ)?
Our MOQ starts from one unit, and we fully support customization for single orders.
What kind of warranty do you provide?
We offer a 3-year product warranty and a specialized 8-year warranty for lithium batteries, including local after-sales service in the United States.