Frequently Asked Questions
1. Are you a factory or trading company?
We are a professional manufacturer with our own factory. We have independent R&D, production, and sales teams.
2. What is your MOQ and do you support private use?
Our MOQ is 1 unit for sample orders. While we offer competitive prices, for private use we suggest checking local options due to high door-to-door shipping costs.
3. Can I customize my order (OEM/ODM)?
Yes, we welcome OEM and ODM requests. We can customize the logo, color, body style, and packaging to meet your requirements.
4. What is the expected delivery time?
Sample orders typically take 3-10 working days, while bulk orders take between 15-25 working days depending on quantity and customization.
5. What are your warranty terms?
We provide a 24-month warranty for the frame, engine, and motor. The battery, plastic parts, and other components come with a 12-month warranty.
6. What certifications and products do you provide?
We can provide CE, EEC, CO, and other related documents. Our main product range includes Golf Carts, Scooters, Bicycles, ATVs, and Motorcycles.
Shiry Golf
