? Frequently Asked Questions
Q1. What is your terms of packing?
A1: Generally, we pack our goods in containers by iron frame. If you have special requirements, we can follow them.
Q2. How about the logo customization?
A2: We can customize the logo for free as per your requests.
Q3. What is your typical delivery time?
A3: Generally, it will take 7 to 15 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q4. How is the vehicle charged?
A4: A charger will be sent along with the electric car. The charging will finish automatically once the battery is full.
Q5. What are your warranty terms?
A5: The whole electric vehicle has a 12-month warranty.
Q6. Do you test goods before delivery?
A6: Yes, we perform 100% testing on all products before delivery to ensure quality.